Team Supervisor
Jackson, MI 
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Posted 20 days ago
Job Description
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good!

Job Description:

Job Title: Team Supervisor
Location: Jackson, MI

Lead a team that's dedicated and mission-driven to help save lives every day. Join the American Red Cross Team-Where your career is a force for good!

Benefits

  • 401 (K) with employer match
  • Excellent Health/Dental/Vision insurance
  • Paid time off & holidays
  • Paid Family Leave (where applicable)
  • Career Advancement Opportunities

About this Role
As a Team Supervisor you will use your leadership, compassion, and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video:

Responsibilities

  • Supervise blood collection staff, including training and performance
  • Drive for results and to serve others with a high level of respect for customer service
  • Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
  • Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused
  • To best meet the needs of our donors and community, Team Supervisors work a variable schedule including early mornings, late nights, weekends and holidays
  • The aforementioned responsibilities of the Team Supervisor describe the general nature and level of work and are not an exhaustive list

Qualifications

  • Minimum two years of supervisory/leadership experience
  • Bachelor's degree or equivalent combination of related education and experience required
  • Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed.
  • Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required
  • A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred.
  • Basic computer skills are desirable

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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