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Director Enterprise Performance & Effectiveness (Director Research & Planning)
Tempe, AZ
Job Description
Director Enterprise Performance & Effectiveness (Director Research & Planning)
Job ID: 319868
Location: District Support Services Cntr
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$81,278.00 - $105,661.50/annually, DOE
Grade
121
Work Schedule
Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
- Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
- 20 paid observed holidays
- ) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- Annual professional development growth funding
- Tuition reimbursement for employees and dependents
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
This position will direct the planning, development, implementation and evaluation of assigned organization-wide programs, initiatives and related functions including leading strategic operations for a district-wide business team. In this role the individual will lead a project management and planning office that gives attention to enterprise performance issues, process improvements, and organizational efficiencies. The position reports under the Associate Vice Chancellor for Enterprise Performance & Chief of Staff in the Office of the Chancellor.
Essential Functions
40% Strategy & Operational Planning, Execution, Assessment, Reporting
Drive strategic and long-range planning; Implement, oversee, and report on systemwide strategy planning efforts. Monitor implementation of strategic priorities, goals, and activities to evaluate plan progress; develop methods for disseminating information and outcomes; direct development of strategic performance reporting. Develop and maintain strategic planning timeline, tools, and documentation. Direct and/or coordinate resources systemwide in strategic planning efforts. Manage strategy and evaluate progress for systemwide initiatives in the Office of the Chancellor. Evaluate system and college strategy alignment and communicate areas of improvement; maintain visibility of initiatives throughout the District to ensure comprehensive, transparent, and effective implementation. Serve as system wide champion for operational planning and execution framework; facilitate systemic strategies that support consistency in implementation and adoption; guide development of training materials and procedures for sustainability in long term implementation and increased clarity of framework. Serves as a member of the System Strategy Steering Team and assigned task forces.
25% Enterprise Performance/Improvement; Project & Change Management
Lead performance management activities, project teams, and manage a portfolio of systemwide projects and strategic initiatives that support enterprise performance, efficiencies, and improvement. Evaluate assigned organizational structures and practices to recommend actions that maintain and enhance quality, program performance and customer responsiveness. Organize new, complex and disparate issues into strategic and tactical performance plans. Serve as a strategic partner and manage processes (case for change, operational program reviews, organizational structure/alignment), collect and analyze complex data and information; summarize findings in applicable reports or other communications. Direct initiatives along the full change management lifecycle including stakeholder analysis, readiness assessments, sponsor plans, communication, training and reinforcement plans for high priority transformational initiatives. Develop comprehensive communication plans for broad stakeholders; Participate in meetings and drive action items with leadership, stakeholders and various constituents from colleges, institutes, and units. Collaborate with other departments and functions to drive a culture of continuous improvement and share best practices.
20% Survey/Experience Management
Oversee systemwide experience management assessment activities; collaborate with leaders to develop, implement, and administer student/employee surveys; analyze data, prepare reports, and provide recommendations to inform strategies and solutions that improve the student/employee experience. Foster a culture of data informed decision making; Provide support, consultation, and assistance to district/college councils and committees, advisory groups, departments or leaders which may include performing research, authoring documents, making presentations and providing technical assistance to further implementation of XM findings. Build and maintain successful working relationships with partners; manage and facilitate the systemwide use of technology tools and resources to support experience management efforts.
15% EPO Supervision/Other
Guide development of systemwide reporting (Federal, State, Governing Board, Internal/External Stakeholders); Respond to requests for information and provide subject-matter-expert guidance in assigned areas. Build collaborative relationships to further key initiatives, coordinate programs, workshops, and provide training to faculty, staff, and administrators. Facilitate systemwide planning meetings, maintain accurate actions plans, and assess outcomes. Work closely with Executive Leadership, Councils, and other stakeholders as a resource and coach to drive systemwide vision for Excellence in Education. Oversees assigned contracts and procurement activities to support strategic initiatives. Serve on assigned committees, task forces, and work groups; performs other duties as assigned. Plans, organizes, assigns, supervises, reviews and evaluates the work of staff; develop learning plans; provide opportunities for growth and development.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in statistics, educational studies, business administration or directly related field and six (6) years of progressively responsible experience administering institutional effectiveness programs and activities, which includes two (2) years of supervisory experience.
OR
Associate's Degree from a regionally accredited institution in statistics, educational studies, business administration or directly related field and eight (8) years of progressively responsible experience administering institutional effectiveness programs and activities, which includes two (2) years of supervisory experience.
OR
High School Diploma or G.E.D. and ten (10) years of progressively responsible experience administering institutional effectiveness programs and activities, which includes two (2) years of supervisory experience.
Desired Qualifications
A. Five years (5) experience developing strategies and workflow for executing complex projects and initiatives.
B. Experience leading the development and implementation of strategic and operational planning frameworks.
C. Progressive leadership experience leading change initiatives that improve operations and organizational efficiencies.
D. Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines.
E. Project management certification.
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
First Review April 22, 2024
Applications received after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
6 years
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