Provides financial aid support to the campuses by reviewing ISIRS, completing verification, resolving rejected ISIRS, C-codes, and Conflicting Information. Ensures timely and accurate processing of all documents related to these tasks.

Reviews ISIRs that require further research due to comment codes and/or conflicting information.
• Completes the verification process, which includes the review of verification documents, verifying the data matches the ISIR, ensuring conflicting information is not present and making any necessary ISIR corrections.
• Ensures documents associated with ISIR rejects, c-codes and conflicting information meet Title IV requirements to clear the issue.
• Ensure professional judgment documents support the students/parents special circumstances and determine when a professional judgment is ready to be reviewed by the professional judgment committee.
• Ensures verification, c-code, conflicting information and ISIR reject documents are processed accurately and timely.
• May assist with a variety of tasks spanning the entire student experience function.
• Other duties as assigned.

Education / Experience

• High School diploma or GED required. Some college courses preferred.
• 1 - 3 years of Financial Aid experience required; experience with Title IV a plus!
• 1 - 2 years of experience in customer service or sales

Skills

• Computer Skills (Microsoft Office products)
• Detail Oriented
• Organization Skills
• Communication Skills (verbal and written)
• Multi-Tasking and Time Management Skills; can adapt to a changing fast-paced environment

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

What we offer

• Pay range of $21 - $22/hour. This is a full-time role with benefits
• Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
• Paid sick time and holidays off
• FREE Tuition for you AND your immediate family at any of UTI's campuses for the skilled trades programs

Work Environment

• Work is performed indoors in a climate-controlled environment.