Introduction

Within ASML, the Customer Support (CS) sector is responsible for the maintenance and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS DUV UIR, which is responsible for providing preparation, planning and execution support to customers and other CS segments. DUV UIR's goal is to install, upgrade, and relocate leading edge lithography systems safely, at the customer site, within specifications, on time, with quality, and exceeding the customer's expectations.

The DUV UIR Line Manager will be responsible for the local UIR team and project management of DUV upgrades, installations, and relocations (UIR) at assigned customer site(s). This hire will be the management support contact for all UIR activities at their assigned customer(s). They will be responsible for building strategic relationships based on a foundation of trust and delivering on your project plan(s). They will also be required to foster teamwork ensuring that the rotational team is engaged with transparent communications and supported as necessary from preparation through wrap up of all UIR activities to enable delivery of successful results. This person will have the ability to shape and drive improvements as necessary to push through challenges and inefficiencies to deliver results.

Role and Responsibilities

• Manage Project, Customer, Team, and deliver on planned commitments.

• Manage small team of 2-4 project leaders and Team Leader overseeing a group of MI/SIE engineers.

• Foster a spirit of teamwork and camaraderie with positive work environment despite high volume work.

• Maintain balance within team on ASML values of challenge, collaborate, and care.

• Strong relationship building and negotiation skills to balance the needs of both, customer and team.

• Drive Safety and quality across the operation.

• Formulate, organize, coordinate, and monitor inter-connected projects.

• Define and execute strategies to achieve business objectives.

• Lead and evaluate project leaders and other staff.

• Develop and control deadlines, budgets, and activities.

• Manage risk by proactively identifying issues on key resource requirements (Manpower capability, Materials, and action plans/procedures) and engaging with other departments as necessary to close gap.

• Assume responsibility for the program's assigned resources and suppliers.

• Assess program performance and report KPI results, continuous improvement plans, and risks/help needed where applicable to Senior Management.

• Assist in resolving technical escalation associated with the project by pulling in necessary resources.

• Drive continuous improvement.

Education and Experience

• Bachelors degree in a technical field or similar degree with equivalent years of experience. Masters degree preferred.

• Minimum 2 years of experience leading teams of 10-15 employees and delivering high quality results.

• Minimum 5-10 years of experience as a Project Lead, Operational Manager or Project Manager in a semi-conductor environment.

• Knowledge of semi-conductor lithography preferred.

• PMP certification a plus.

Skills

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you'll need the following skills:

• Flexible, stress resistant, and able to work independent as well as in a team.

• Able to motivate, drive, steer and convince others at all levels of the organization.

• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

• Able to create project plans and work with a wide array of stakeholders to deliver success.

• Able to present in a clear and concise manner to convey planning, issue resolution, and wrap up summaries to a wide array of stakeholders including senior management internal and external.

• Able to complete assignments with attention to detail and high degree of accuracy.

• Results driven and demonstrates ownership and accountability.

• Identifies bottlenecks and drives improvements.

• Demonstrates open, clear, concise and professional communication.

• Able to establish and maintain cooperative working relationships with manager, co-workers and customer.

• Works according to a strict set of procedures within defined timelines.

Other Information

• Legal/export license control (see below).

• Position will require travel up to but not limited to 30%.

• Willingness to work flexible shifts and extended hours including nights, weekends, and holidays.

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch. Occasionally required to move around the campus.

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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