Job Title:

Location:

What you'll do:

What we are looking for:

• Supervise a team of transaction coordinators involved in the purchase or sale of closed mortgage loans by the bank.
• Oversee 3rd party diligence vendors that review mortgage loans for the bank to ensure their work quality meets the bank's standards.
• Work closely with customers to clear conditions needed to purchase loans. Work closely with investors to clear conditions on loan sales by the bank.
• Manage collateral review, transfers, and trailing documents process. Manage relationships with document custodians.
• Coordinate servicing transfers.
• Oversee MERS updates and reporting, as well as assignments done outside of MERS.
• Write policies, procedures, and checklists to ensure strong controls and oversight.
• Manage loan pipeline to ensure deadlines are met.
• Serve as key customer liaison to ensure customer expectations are met, service standards are adhered to, and issues are elevated and resolved in a timely manner.

What you need to have:

• 5+ years of experience in mortgage operations (processing, underwriting, closing, post-closing, mortgage whole loan trading operations).
• Ideal candidate is highly experienced in the operational aspects of mortgage whole loan transactions.
• Likely candidate has served as an operations/post-closing manager at an independent mortgage bank involved in the selling of mortgages, or as an operations manager at a correspondent firm or bank involved in the purchase of closed mortgage loans.
• Knowledge of credit, compliance, and collateral conditions that are commonly found on TPR securitization reports.
• Experienced in, or ability to quickly obtain proficiency in: MERS, servicing transfer oversight, document custodian relationships, collateral review and collateral tracking.
• Advanced knowledge of related state and federal lending and compliance regulations.
• Management experience preferred.
• Strong process and controls background with attention to detail.
• Advanced oral, written, and interpersonal communication skills.
• Ability to analyze data and determine trends, including strong spreadsheet skills.
• College degree preferred, but not required.
• Self-starter, self-reliant, dependable, ability to work within and meet specific time constraints. Ability to take ownership of projects and see them thru to completion.
• Flexibility in decision making with strong problem-solving skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation