Technology Transformation Program Manager - Contract
Scottsdale, AZ 
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Posted 8 days ago
Job Description

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose
Delivers tangible business results by identifying and analyzing business process opportunities, and designing and implementing solutions that are aligned to the strategic objectives of the business. Acts as a trusted advisor to Senior Business Leaders, as well as lead project/program planning and execution, communication, reporting, risk/issue management, interdependency planning, and overall program adherence to compliance, security, and enterprise standards/practices.


Essential Functions

  • Develops, builds, and sustains productive working relationships with key stakeholders and ensures key project information is clearly communicated to drive fact-based decisions and improve project/business performance.
  • Determines and implements the communications needed for ongoing program management and negotiates issues between individuals or teams working on projects in the portfolio to minimize miscommunications and delays.
  • Leads strategic process improvement initiatives that result in tangible business benefits.
  • Defines the business problem, scope, objectives, metrics, and deliverables of a project; ensure stakeholder alignment to project parameters.
  • Identifies and analyzes current state; identifies the target state; designs and implements solutions to the defined business problem.
  • In consultation with business owners, establishes qualified cross-functional work teams, when applicable.
  • Works with management to determine the priority of requirements; consults with business leader(s) to ensure transparency to relevant information that will drive key business decisions.
  • Creates and manages a project plan, including prioritized scope, budget, timeline, quality, risks, and business expectations; coordinates with cross-functional subject matter experts, Project Managers and/or project teams, when applicable. Monitors, analyzes, and communicates project/program performance to vested stakeholders, team members and key leaders to facilitate optimal decisions, drive awareness and maintain value proposition of project.
  • Ensures projects are planned and executed in accordance with governance standards and expectations, regulatory requirements, and internal policies and procedures.
  • Identifies and mitigates risks and issues before they become major roadblocks; escalates project/program issues to minimize potential impacts; track dependencies with other related projects, applications, and teams.
  • Identifies and analyzes stakeholder needs and expectations; ensure stakeholder engagement throughout the life of the project.
  • Prepares project outcomes for transition to the process owner; ensures process owners have the tools, support, and training needed for successful implementation and monitoring of solution; provide post-implementation monitoring and support, as require.
  • Support the company's commitment to protect the integrity and confidentiality of systems and data
  • The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.


Minimum Qualifications

  • Education and experience typically obtained through completion of a Bachelor's Degree in Business, Engineering, Computer Science or related field, or equivalent work experience.
  • Minimum seven or more years of progressive experience in Six Sigma; must currently hold a Six Sigma Black Belt Certification.
  • Five or more years proven experience in Project/Program Management and Business Transformation.
  • Ability to handle multiple complex projects, to work independently, have excellent follow-up, and meet tight deadlines for deliverables.
  • Possess excellent analytical and problem solving abilities and be able to deal effectively with ambiguity and constant change.
  • Ability to translate complex technical jargon into business language that can be easily consumed by all key stakeholders.
  • Can assess and prioritize risks and articulate mitigation plans in a manner that resonates with multiple stakeholder groups.
  • Effectively manage a portfolio of projects having insight to key interdependencies, strategic alignment, and resource constraints (people, process, and technology).
  • Expert knowledge of project governance processes/models and key success metrics.
  • Effective at setting expectations and holding multiple resources accountable to all key health metrics of a program.
  • Ability to effectively deliver presentations at all levels of the organization.
  • Excellent communication skills, both verbal and written.
  • Background and drug screen

Preferred Qualifications

  • Project Management Degree.
  • Master's Degree in Business, Engineering, Computer Science, or related field
  • Professional certifications in project management, process improvement, and change management, such as PMP or CSM.
  • Experience in risk management, fraud prevention, and development of complex business process solutions in a heavily regulated environment.
  • Prior work experience in Banking and/or Financial Services industries.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Incumbent must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The pay scale for this position in:

Phoenix, AZ in USD per year is: $120,000 - $140,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

* Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

* 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

* Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

* 12 weeks of Paid Parental Leave

* Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tofor the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.


Early Warning is an equal opportunity employer that takes affirmative action to employ, and advance in employment, qualified minorities, women, individuals with disabilities and covered veterans.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
7+ years
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