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Serve as a resource or Subject Matter Expert for team members or internal customers Handle escalated calls, resolving more complex customer issues Demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner Help guide and educate customers about the fundamentals and benefits of consumer driven health care topics
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Meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record Compound IV Medications in a clean room environment Use USP797 guidelines for sterile compounding Maintain clean room environment and daily / weekly / monthly cleaning of room and equipment according to SOPs Demonstrate the ability to understand variable compounding modalities and to
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Welcometo one of the toughest and most fulfilling ways to help people, includingyourself. We offer the latest tools, most intensive training program in theindustry and nearly limitless opportunities for advancement. Join us and startdoing your life's best work. SM Challengecan often be its own reward. But why settle for just being challenged when youcan also be nurtured, mentored and supported as
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Answer 50 70 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal special
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Enter prescriptions and verify appropriate information Assist pharmacists in prescription processing Schedule patient deliveries and refills Taking inbound calls and making outbound calls as needed Contact patients and doctor's offices as needed Process prescriptions for specialty therapies Resolve patient issues while ensuring accurate information is provided Triage patient concerns to necessary
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Energizeyour career with one of Healthcare's fastest growing companies. Youdream of a great career with a great company where you can make an impact andhelp people. We dream of giving you the opportunity to do just this. And withthe incredible growth of our business, it's a dream that definitely can cometrue. Already one of the world's leading Healthcare companies, UnitedHealthGroup is restlessly
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Ensure quality customer service for internal and external customers with focus on needs identification, problem solving and partnering with billing and eligibility specialists Monitor delegated customer service issues to ensure timely and accurate resolution Use appropriate communication techniques when responding to customers, particularly in stressful situations Inform and educate new customers
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Perform coding review and make determination on case/payment disposition Examine, assess, and document business operations and procedures to ensure data integrity, data security and process optimization Investigate, recover, and resolve all types of claims as well as recovery and resolution for health plans, commercial customers, and government entities Investigate and pursue recoveries and payabl
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Demonstrate the utmost sensitivity and confidentiality of information while maintaining a high level of professionalism Promptly and accurately does benefits investigations Highlight any important notes / requests from the provider in the case Prioritize and organizes cases to be processed in timely manner proportionate with the need by date Accurately enter orders into the pharmacy system Verify
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Enter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is provided Position in this function perform various duties related to the fulfillment of prescription orders. Dispense any or all of the follow
Posted Today
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restl
Posted Today
Advise patients on alternate Rx fill strategies of retail versus mail order and options for financial assistance. Review medical case notes to determine on going medication treatment plan and project future medication costs. Work is frequently completed without established procedures. Applies knowledge/skills to a range of moderately complex activities. Proactively identifies solutions to non stan
Posted Today
Advise patients on alternate Rx fill strategies of retail versus mail order and options for financial assistance. Review medical case notes to determine on going medication treatment plan and project future medication costs. Work is frequently completed without established procedures. Applies knowledge/skills to a range of moderately complex activities. Proactively identifies solutions to non stan
Posted Today
Enter prescriptions and verify appropriate and accurate information Contact patients, pharmacists and doctor's offices to resolve claims issues Process prescriptions (from intake to order completion) Resolve customer issues; ensuring accurate information is provided This role is equally challenging and rewarding. Strong attention to detail and computer skills are required as you confirm prescripti
Posted Today
Process member prior authorizations through various computer systems ensuring the accuracy of all data and updating Navigate across multiple computer systems to respond to questions or to provide specific medication details / clinical information Receive incoming calls from members or providers; conduct outgoing calls as needed to provide follow up or consultation such as prior authorization requi
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